


If you’ve registered an external email or a cellphone number with your account, you can receive a code which will pop your account open without any extra hassle. Once you make it through these steps, you’ll be greeted with the generally familiar recovery process that most major companies will use when attempting to verify that you really are who you say you are. There you’ll find three choices, and for this particular case, you’ll want to follow the “I Forgot My Password” selection if you’re attempting to recover any accounts that are tied to your online identity.

The first (and most obvious) solution available from the outset is to use the standard password reset function available at Microsoft’s password reset website. Use the Password Reset Tool for Microsoft Live Accounts
